FAQ
Shipping
We ship originals all over Egypt within 2-5 business days.
We ship only in Egypt, we will support the global shipping later.
Product
Sure! you can order your beloved product anytime, anywhere.
Please contact us via email at oqoriginalsofficial@gmail.com with the item description and our customer service team will be happy to help you with that. We will do our best to get every product you need to your doorstep.
Our tagline is reflecting our overall vision & mission hence, we do the product purchasing OURSELVES from the origin to our warehouses.
In case the item you received is damaged or defective you could return the product in the same condition as you received it with the original packaging within 30 days from receiving it. Once we receive the returned item, we will inspect it and if the item is found to be defective or damaged, we will process the refund along within a week as of the date you requested the return.
Other
1- Click on Sign In
2- Click on forgot my password
3- Check your mailbox (Used in registration) you will receive an email with instructions to reset your password.
Payment
We accept all payment methods like credit cards and Apple Pay.
You can pay with Cash on Delivery service.
Choose what you suites you best!
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.